The technical support team will help you with all your questions concerning Deutschmann devices in your plant.
If your questions can not be answered on these pages or our technological Wiki, please e-mail us with the details of your data and a brief description of your problem.
Before you call us or send us an e-mail because of a technical problem you have with a device, please make sure that you considered the following points:
are only answered under Tel. +49 (0) 6434 9433-33 or the contact form you find below.
(required for the invoicing of the support, provided that there is no more support credit available)
Serial number of the device you have problems with (required for a technical preliminary test)
Monday to Thursday 08:00 am to 12:00 pm and 1:00 to 4:00 pm (CET), Friday 08.00 am to 12.00 pm (CET)
Outside these hours individual agreements for a support subject to charges are possible.
Your request will be recorded in the Support Center. Afterwards our Support-Team will get back to you as soon as possible. (Generally in 1 working day, rarely longer than 3 working days.)