Talk to us

Do you have questions about our produtcs? You would like to find out more about our company? Contact us! Your feedback helps us to improve our products and service.

How to get a hold of us

Sales and administration (except for Technical Support)

Tel. +49 (0) 6434 9433-0 

Fax +49 (0) 6434 9433-40

Office hours (for Technical Support - see below)
Monday to Thursday 8:00 am to 12:00 pm and 1:00 pm to 5:00 pm (CET)
Friday 8:00 am to 12:00 pm and 1:00 pm to 2.30 pm (CET)


Technical Support


Our Technical Support will help you with all questions about the Deutschmann devices in your system. Before you call us or send us an e-mail because of a technical problem you have with a device, please make sure that you considered the following points:

  • Proceedings in accordance with the manual was kept
  • Deutschmann Technology Wiki was checked -
  • If problems related to our software tools arise, make sure the current version of the software is loaded, check with our homepage

Support inquiries

are only answered under Tel. +49 (0) 6434 9433-33 or this contact form.

  • Customer number or company name with contact details 

    (required for the  invoicing of the support, provided that there is no more support credit available) 

  • Serial number of the device you have problems with (required for a technical preliminary test)

  • Device designation (if available)
  • Article number (if available)

Technical Support hours

Monday to Thursday 08:00 am to 12:00 pm and 1:00 to 4:00 pm (CET)

Friday 08.00 am to 12.00 pm (CET)

Outside these hours individual agreements for a support subject to charges are possible.

Your request will be recorded in the Support Center. Afterwards our Support-Team will get back to you as soon as possible. (Generally in 1 working day, rarely longer than 3 working days.)