Support

Support

Hotline inquiry

If your questions have not been answered on these pages, please send us an e-mail with your details and a short description of your problem.

(The fields marked with * have to be filled out.)

Inquiry type*

Support request (I have a technical problem with a product that is in operation).
Technical/sales-related inquiry (I want to use a Deutschmann product and I have a technical question concerning this).

For general information, price details, distribution channels and similar please use .that form.

 

Product group*

Bus 1

Bus 2

Bus 1

Bus 2

 

Details on the device

In case you have a concrete technical problem with a unit we require the following information, whereas the serial number provides extensive information on the hardware and software revision, already known errors and may be also on already carried out support assignments. We will be in the position to process your inquiry fast and efficiently by indicating the serial number:
 


 

Customers number / Interested party number at Deutschmann

Details on your company


Contact



Contact information









Description of your problem


Error message/Status display